by Ihor Magun, MD, FACP
Communication is much more than words we use. Whether we are aware of it or not, we continuously give and receive wordless signals. These signals are referred to as nonverbal behaviors. They are quite powerful in that they can put people at ease and provide a feeling of trust. On the other hand, they can produce the exact opposite response. Being aware of body language in any situation - be it with loved ones, colleagues, or complete strangers - is invaluable.
Unspoken emotions and reactions play a major role in all our lives. Nonverbal cues are the unspoken elements of communication that rival (and reveal) our true feelings. These include:
Eye Contact: This is a crucial part of gaining attention as well as response in a conversation.
Body Posture: The way we move and carry ourselves reveals a great deal. Crossing your arms, for example, can be interpreted in a way that suggests you need to protect yourself. It also makes you appear less open to accepting what you are hearing.
Facial Expression: The look on your face provides some of the most prominent signs that convey emotions without saying a single word. It is an important factor in interpreting and gauging another person's response and level of interest in the conversation.
Voice: The spoken word is not only what you say, but also how you say it. Your tone of voice can be interpreted in many ways -from sarcasm to support and affection.
Touch: In the appropriate situation, a firm handshake or just a plain old hug communicates a great deal.
It is important to note that it's easy to miss some of the subtleties of body language. Nonverbal signs play a significant role in first impressions. We even incorporate nonverbal signs with the use of emojis. Even when we are still, we communicate nonverbally. By improving how you understand and use nonverbal communication, you can connect better with others and minimize miscommunication and misunderstanding. When nonverbal signals match up with what we want to say, there is an increase in trust and a better understanding of what we want to communicate. When you understand the complete message that someone is sharing with you, you will be cognizant of people's reaction to what you say and do as well. Being aware of this new "language," you can use these methods to convey ideas and emotions clearly while simultaneously appearing better engaged, confident, and trustworthy.